All our latest news about the company, what is happening, what is new etc.Read more...
Looking for a specific doctor that is currently practicing at one of our hospitals.
View our dedicated maternity and babies website. Info related to pregnancy can be found here, as well as all the little babies born at our hospitals.Read more...
View our latest Life Magazine(s) that is available free at any of hospitals, online. Read more...
The three cornerstones of our business and our commitment to our patients are, Life, Health and Care.
Life summarises our philosophy of protecting our patient's wellbeing
and quality of life. Health is our clinical excellence in world-class
facilities, and Care is the human touch of providing quality service,
respect and empathy for those entrusted to our care. Read more...
63 facilities in 7 provinces, of which 51 are acute care. Read more...
6 Mental Health units in 3 provinces and 2 units which offer involuntary and assisted mental health admissions. Read more...
7 Adult and 2 Paediatric Units in 5 provinces. Read more...
The company delivers hospital based services in the fields of chronic mental healthcare, frail care, rehabilitation and acute care in 5 provinces. Read more...
10 Renal Dialysis units in 5 provinces and still growing. Read more...
The Life College of Learning has over 1 000 students studying various nursing programmes each year. Read more...
Leading provider of contracted, on-site occupational and primary healthcare services to employer groups in commerce, industry, mining, parastatals and to government correctional services. Read more...
Contact us through our new all-in-one portal where you can give feedback and ask questions. See the contact us page for more information.
Download map (pdf)
21 Chaplin Rd
Illovo 2196, South Africa
011 219 9000
08:00 - 16:30
Directions to our office
View our current Annual Results. Read more...
View our previous financial results & reports. Read more...
View our current share price and share information. Read more...
View the latest information published in the media. Read more...
View the Life Healthcare Group board of directors. Read More...
A way of life
Life Mercantile Hospital is a member of Life Healthcare, one of the largest private hospital groups in South Africa, operating 64 acute care facilities across the country.
Life Healthcare is recognised throughout the health industry for its high calibre healthcare professionals and excellent facilities.
We believe delivery of world class healthcare is achieved through a combination of unparalleled quality and clinical excellence; along with a true focus on the personal needs of our patients and their families.
Every day we subscribe to the core values of the Life Healthcare group, while individually striving to continually improve facilities, standards and technology.
At Life Mercantile Hospital our priority is to focus on the delivery of a special brand of health and care to patients. Within a world class hospital, this unique approach is what makes the difference and helps us to maintain our position as one of the top hospitals in the country.
Cnr Kempston & Durban Roads Korsten 6020
P O Box 4031 Korsten Port Elizabeth 6014
At Life Mercantile Hospital we understand that we have a responsibility to meet the expectations of those who are entrusted to our care as well as the expectations of their loved ones.
This realisation enables us to ensure that we focus on an experience of care for everybody who visits or is admitted to one of our hospitals or healthcare facilities.
All Life Mercantile Hospital staff participate in on-going quality training ‘Q to the power of e’. Here we each come to appreciate the importance of quality in delivery of service and to embrace caring principles of empathy, ethics, excellence, energy and empowerment.
Results of ongoing patient satisfaction surveys tell us that a stay at Life Mercantile Hospital reflects the high standards of health and care we set out to deliver.
The care delivered at Life Mercantile Hospital extends into the community. Our employees at all levels actively participate in community initiatives to improve the quality of life in surrounding areas.
Our facilities include:
Medical and surgical disciplines
The following support facilities are available at our hospital:
We at Life Mercantile Hospital believe that only the best is good enough for mother and baby. That’s why we’ll walk that extra mile to smooth your transition into motherhood and make birth a memorable experience. Fathers are not forgotten and we encourage them to share in the birth process.
Specialised care units
Through the following facilities and services we aim to provide a holistic experience for mother and her baby.
Baby Wellness Clinic
The Little Life Clinic is open every Tuesday from 09:00 - 12:00 and Thursday from 12:30 - 15:30. It provides the following services:
The clinic is situated on the 2nd floor in Room 227. Feel free to tel. 041 404 0400 for information about services available at the clinic.
Renal Dialysis Unit
The Life Renal Dialysis unit at Life Mercantile Hospital offers state of the art dialysis machines and equipment that perform acute and chronic renal dialysis. The modern twenty station unit incorporates technological advancements in renal treatment through its state of the art equipment, offering treatment to persons in all stages of kidney failure, from pre-dialysis, through dialysis, and including post kidney transplant treatment.
This unit has a dedicated nephrologist and a team of physicians who take care of the renal dialysis patients. The patients are cared for by a dedicated team of renal nurses whose priority is to help educate patients about the treatment and to ensure that they receive the best possible care at all times. The renal dialysis unit offers a 24-hour service which affords patients the security to maintain their normal life routine.
For the convenience of our patients, each dialysis station has its own TV, while reading material is available. Each patient also receives a light meal while being on dialysis.
The doctors listed below are private practitioners. Please enquire about their rates directly with the practice.
Patient and visitor information
If there is any further information that you or your family require, please feel free to contact us.
Accommodation at our hospital is extensive and includes:
We also offer TVs in all of our wards. If any patient requires earphones, these can be purchased at reception for a nominal fee.
Private wards are all en-suite, with telephones in each room. An a la carte menu is available.
Our admission process can be made much easier for you, if the following simple guidelines are followed.
On leaving, do not forget to collect your medication and x-rays. You will be given a pink discharge card to hand in at the reception desk in the foyer as you leave. When you hand this in, your account will be finalised immediately.
In keeping with our goal to continue providing high quality care; we monitor our service to patients on an ongoing basis. On discharge patients are asked to complete a questionnaire regarding their stay at the hospital. Participation is voluntary, but this will assist the hospital management to address any problems and improve our service to you.
We especially welcome any suggestions our patients may have. If you have any suggestions for us, please send us an e-mail at Tamara.Ncanywa@lifehealthcare.co.za.
We welcome all of our patients` visitors, as we know what a difference the support of close family and friends can make.
In light of this, it is important that our patients get the rest that they require to recover speedily and thus designated visiting hours have been established:
Further to this, other rules apply with respect to visitors and these are:
Life Occupational Health
Training & Development
Life Healthcare Foundation
Code of Ethics
Results & Reports
Share Price Information
News & Media
Acute Rehabilitation Services
Drug & Alcohol Rehabilitation
Hyperbaric Oxygen Services
Mental Health Services
Renal Dialysis Services
Quality management system
Staff at the heart of quality
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