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A way of life


Life The Crompton Hospital is a member of Life Healthcare, one of the largest private hospital groups in South Africa, operating 63 acute care facilities across the country.

Life Healthcare is recognised throughout the health industry for its high calibre healthcare professionals and excellent facilities.

We believe delivery of world class healthcare is achieved through a combination of unparalleled quality and clinical excellence; along with a true focus on the personal needs of our patients and their families.

Every day we subscribe to the core values of the Life Healthcare group, while individually striving to continually improve facilities, standards and technology.

At Life The Crompton Hospital our priority is to focus on the delivery of a special brand of health and care to patients. Within a world class hospital, this unique approach is what makes the difference.



Contact us


Physical address

102 Crompton Street
Pinetown
3610

Postal address

PO Box 1466
New Germany
3620

Telephone 031 737 3000
Fax 031 702 2790
Email support.thecrompton@lifehealthcare.co.za
Map Life The Crompton Hospital


Management

Our management may be contacted through our hospital reception desk or through e-mail.

Position Name
Hospital manager Barries Barnard
Nursing manager Kathy Rout
Finance & Admin manager Jithen Seeparsad
Pharmacy manager Hazel Pillay



Our team

At Life The Crompton Hospital we understand that we have a responsibility to meet the expectations of those who are entrusted to our care as well as the expectations of their loved ones.

This realisation enables us to ensure that we focus on an experience of care for everybody who visits or is admitted to one of our hospitals or healthcare facilities.

All Life The Crompton Hospital staff participate in ongoing quality training ‘Q to the power of e’. Here we each come to appreciate the importance of quality in delivery of service and to embrace caring principles of empathy, ethics, excellence, energy and empowerment.

Results of ongoing patient satisfaction surveys tell us that a stay at Life The Crompton Hospital reflects the high standards of health and care we set out to deliver.

The care delivered at Life The Crompton Hospital extends into the community.

Our employees at all levels actively participate in community initiatives to improve the quality of life in surrounding areas.



Our facilities

At Life The Crompton Hospital everything we do is focused on the delivery of high quality treatment and special, unique standards of care - whether for routine or more serious procedures.

Our facilities include:

  • A 163 bed hospital with 4 theatres
  • A 24 hour accident and emergency unit equipped to deal with major and minor medical emergencies and with full backup of necessary ancillary services

Due to our proximity to the major industrial areas in KwaZulu-Natal, the hospital has considerable expertise in managing industrial injuries, including follow up care.

Our close relationship with Life Occupational Health, also based in Pinetown, means that Life Healthcare can provide industry in the area with a comprehensive health service for their employees.



Medical and surgical disciplines

  • Ear, nose and throat (ENT)
  • Gastroenterology
  • General practice
  • General surgery
  • Gynaecology
  • Obstetrics
  • Ophthalmology
  • Orthopaedics
  • Paediatrics
  • Pathology
  • Psychiatry
  • Radiology
  • Urology

Ancillary services:

  • Audiology
  • Baby clinic
  • Clinical psychology
  • Diabetic clinic
  • Physiotherapy
  • Speech therapy



Specialist facilities

CT scanning
Adding significantly to the emergency unit is a highly sophisticated CT scanner.

Maternity
Our unit offers a holistic service in respect of maternal child health care services. The obstetricians/ gynaecologists offer world class medical care, supported by our staff with state of the art equipment and comfortable, attractive facilities for moms, partners and their babies.

The labour suite is well equipped to suit all birthing preferences. For mums who choose active births we have a Jacuzzi that is available for pain relief or water births.

Our labour rooms are private and for your comfort we have birthing balls available.

To increase the relaxing atmosphere you may make use of the CD player provided in each labour ward to play your choice of music.

Our womens`s health unit offers 4 bedded, 2 bedded and private rooms. We also have a double bedded family room so your partner may share more fully in the experience.

We have a nursery situated in the unit and a fully equipped neonatal high care and intensive care unit in the hospital for babies who require additional support.

In the interest of security and infection control, visitor access is strictly controlled and entrance to the ward is monitored by CCTV.

We will be happy to offer you a guided tour of the maternity unit between 11h00 and 12h00 on weekdays. Please telephone the Women’s Health Unit to make a booking.

Exciting birth preparation classes are run on a Wednesday night at the hospital.- Birth Preparation Classes cover pregnancy and early parenting topics including understanding pregnancy, normal labour and birth, assisted delivery and practical advice, the newborn baby, bathing baby, CPR and breastfeeding.

Birth preparation classes commence at about 26 – 32 weeks into the pregnancy. To ensure a place, bookings for Birth Preparation Classes should be made early when expectant mothers are 12 to 16 weeks pregnant. To book contact Ronell Vorstman by email rvorstman1@gmail.com. Following the birth of your baby you will receive a complimentary maternity bag with a variety of items enclosed.

The well baby clinic is available for vaccines, weight and progress monitoring of baby. The clinic offers support and advice to new parents in the early weeks after birth and as bay grows up. Assistance and advice is available with both breast feeding and bottle feeding.

A mom`s support group meets weekly, where mothers can share experiences with other mothers. These meetings are both informative and fun.



Supporting doctors

The doctors listed below are private practitioners. Please enquire about their rates directly with the practice.

Our supporting doctors will be happy to assist you with your queries. They are contactable Monday to Friday between 09h00 and 17h00.

Name Contact number

Audiologist(s)
Mandy Pillay 031 701 8429
Natasha Pillay 031 701 8429

Cardiologist(s)
Dr Farouk Hassen 031 261 8211

Ear, nose & throat surgeon(s)
Dr JP Ramlall 031 709 3174

Gastroenterologist(s)
Dr O Aboo 031 702 9343

General practitioner(s)
Dr F Sabbatini 031 701 3256
Dr K Stack 031 701 2811

General surgeon(s)
Dr B Kadwa 031 701 8737
Dr D Govender 031 709 2041
Dr E Mansoor 031 737 3100
Dr LM du Plessis 031 701 6632
Dr MA Noorbhai 031 737 3100

Obstetricians & gynaecologist(s)
Dr A Bassa 031 702 4578
Dr N Dhaver 031 701 1319
Dr RKV Garrib 031 701 8799

Ophthalmic surgeon(s)
Dr D Parbhoo 031 207 1426
Dr JH Le Roux 031 709 2993

Orthopaedic surgeon(s)
Dr B Mapekula 031 701 8958
Dr G Seyisi 031 701 0520
Dr MJ Grootboom 031 701 2721
Dr N Tlale 031 701 8958
Dr P Kistnasami 031 701 5806

Paediatrician(s)
Dr BE Soni 031 701 4336
Dr R Omar 031 701 1524

Pathologist(s)
Ampath Laboratories 031 702 4151
Lancet Laboratories 031 702 3413

Physician(s)
Dr O Aboo 031 702 9393
Dr R Nandagopalan 031 701 9507
Dr R Puran 031 7010199
Dr S Cassim 031 702 9343

Psychiatrist(s)
Dr V Moodley 031 709 3548

Radiologist(s)
Lake Smit & Partners 031 701 0208

Speech therapist(s)
Mandy Pillay 031 701 8429
Natasha Pillay 031 701 8429

Urologist(s)
Dr S Ramkissoon 031 701 1814



Patient and visitor information

Life The Crompton Hospital takes pride in providing you with the information you need in order to make your stay with us as pleasant and hassle-free as possible.


Accommodation

Accommodation in our hospital is extensive and includes:

  • Day beds
  • Private wards
  • Four and six bedded general wards
  • High care unit
  • Intensive care units


Admission

For patients who know in advance that they will be admitted, we have a Pre-Admission clinic which gives patients the opportunity to get the formalities and pre-tests done prior to the actual date of admission.

The admission process can be made easier for you if the following guidelines are followed:

  • Medical aid patients should check with their medical aid or insurance scheme prior to admission and obtain the necessary pre-authorisation and information on deposits or co-payments that are required on admission.
  • Identity documents and medical aid cards must be presented on admission.
  • Patients under the age of 18 must be accompanied by a parent or legal guardian

Please refer to our tariffs and discharge section below for further information.


Discharge

On leaving, do not forget to collect your medication and x-rays.


General information

The following information will help to make your stay as pleasant as possible. Knowing about the facilities and various aspects of the hospital will help you to settle in more easily.

Television
All private, semi-private and general wards have televisions. Earphones may be purchased from reception.

Radio
Radio stations available are: Music Channel, East Cost Radio, Radio South Africa (Afrikaans), Radio Metro and 5FM.

Personal TV, radio, CD and cell phones
In the interests of other patients the use of personal TV`s, radios and CD players are not allowed in the wards.

Valuables
Patients are advised not to bring valuables to the hospital. Should you do so, please make use of our security safe. Whilst every effort in made to protect your belongings, the hospital will not be held responsible for any loss or damage that may occur. Please contact your charge sister or ward secretary to arrange for the security of your items. A receipt will be issued.

Toiletries
The hospital supplies towels, therefore it is not necessary to bring your own. However, toiletry items such as soap, face cloths and toothbrushes are not supplied and you are kindly requested to bring these with you.

Smoking
For obvious reasons, smoking is not allowed in the hospital. The only exception to this is on the patio of the restaurant or the designated smoking area on the first floor. Please ask your ward sister for directions. It is illegal to smoke in any other area of the hospital. Children under the age of 18 may not enter the designated smoking areas.


Injuries on duty (IODs)

When bringing an injured employee to the hospital, the employer must bring the following with them:

  • WCL2 form fully completed
  • Clear copy of employee’s ID
  • Employer must be registered with the Compensation Commissioner


Payment of accounts

Medical aid members:
A copy of the hospital invoice will be posted to the person responsible for payment, giving details of all charges raised during the patient`s period of hospitalisation. Once the account has been thoroughly checked for accuracy, a copy will be forwarded to the patient`s medical aid as a courtesy. Patients are requested to settle any charges no covered by medical aid (eg. telephone calls) at the time of departure. The patient is requested to check medical aid details, as it is his or her responsibility to ensure that the medical aid has received and paid the account.

Private patients:
A deposit is required before the patient will be admitted to the hospital. The amount of the deposit is an estimation of the final account. The final account must be settled before the patient leaves the hospital. Arrangements in this regard can be made with the administration department.

We encourage patients to check their account and to address any queries with the administration department.

A copy of the invoice will be given or posted to the person responsible for payment of the account, depending on the patient’s preference.


Service monitoring

In keeping with our goal to continue providing high quality care, we monitor our service to our patients on an ongoing basis. On discharge patients are asked to complete a questionnaire regarding all aspects of their hospital stay. Participation is voluntary but we value your feedback. Your suggestions and criticisms will help us to improve our services and make the hospital experience a bit easier for tomorrow`s patients. We also welcome patients or relatives who wish to voice any suggestions or concerns and will ensure that all complaints are investigated promptly and action taken to resolve the problem, and prevent recurrence.

Alternatively you may wish to e-mail us at support.thecrompton@lifehealthcare.co.za.


Tariffs

  • Our hospital charges patients at medical aid/ medical scheme rates
  • A prepayment is required on hospitalization from patients not covered by medical aid or a medical scheme
  • Patients are liable for any shortfalls on their account, or any amounts not covered by their medical aid scheme.
  • It is advised that private patients contact the hospitals accounts department prior to admission to establish the estimated hospital cost. This can be done by calling the Administration manager on 031 737 3000
  • Patients requesting accommodation in private wards will be requested to pay the private ward fee on admission. Private ward rates are available on request.


Visiting hours

We welcome our patient`s visitors as we know what a difference the support of family and friends can make.

Visiting hours are as follows:

General wards and High Care

  • 11h00 – 12h00
  • 15h00 – 16h00
  • 19h00 – 20h00

Children are welcome however adult supervision is a prerequisite. It is advisable that children under the age of 12 do not visit our general wards. Younger children must be kept quiet and under control at all times to avoid inconvenience to other patients.

ICU

  • 11h00 – 12h00
  • 15h00 – 16h00
  • 19h00 – 20h00

Visitors to patients in the ICU are restricted to the patient’s immediate family and no children under the age the age of twelve are permitted in the unit.

Paediatric ward

  • 10h00 – 12h00
  • 15h00 – 20h00

No children under the age the age of twelve are permitted in the unit.

Women`s health centre

  • 15h00 – 16h00
  • 19h00 – 20h00

Maternity

Fathers may visit at any time between 10h00 to 20h00. It is requested, however, that rest time between 12h30 and 14h00 be observed.

Open visiting Grandparents and siblings extra time from 16h00 to 16h30. Baby`s grandparents, brothers and sisters may stay on after 16h00 until 16h30 after other visitors have left. Babies will be brought out for a special sharing time.

Open visiting is from 15h00 to 16h00 and 19h00 to 20h00, during which mothers, if able, are invited to show their babies to their visitors. If mothers are not able to do so, babies will be shown between 19h30 and 20h00 by staff. We request children of friends and relatives do not visit.