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The three cornerstones of our business and our commitment to our patients are, Life, Health and Care.
Life summarises our philosophy of protecting our patient's wellbeing
and quality of life. Health is our clinical excellence in world-class
facilities, and Care is the human touch of providing quality service,
respect and empathy for those entrusted to our care. Read more...
63 facilities in 7 provinces, of which 51 are acute care. Read more...
6 Mental Health units in 3 provinces and 2 units which offer involuntary and assisted mental health admissions. Read more...
7 Adult and 2 Paediatric Units in 5 provinces. Read more...
The company delivers hospital based services in the fields of chronic mental healthcare, frail care, rehabilitation and acute care in 5 provinces. Read more...
10 Renal Dialysis units in 5 provinces and still growing. Read more...
The Life College of Learning has over 1 000 students studying various nursing programmes each year. Read more...
Leading provider of contracted, on-site occupational and primary healthcare services to employer groups in commerce, industry, mining, parastatals and to government correctional services. Read more...
Contact us through our new all-in-one portal where you can give feedback and ask questions. See the contact us page for more information.
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21 Chaplin Rd
Illovo 2196, South Africa
011 219 9000
08:00 - 16:30
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A way of life
Life Glynnview is a dedicated mental healthcare facility specialising in the treatment of psychiatric disorders.
Our treatment programmes, facilitated by our interdisciplinary team, have been developed to achieve optimal outcomes through the short term treatment of mental healthcare users in a tranquil and therapeutic environment conducive to their recovery.
By delivering clinical excellence in world class facilities as well as through our dedication to well-being and quality of life, we aim to make a difference in the lives of those entrusted to our care. Through a true focus on the personal needs of the mental healthcare users making use of our facility as well as their families – we live up to our purpose of making life better.
Our interdisciplinary clinical team of medical, therapy and nursing professionals involved in the treatment and care of users of the mental health services offered at Life Glynnview, is reflective of our holistic approach to mental healthcare. Working closely together, the aim of the team is to achieve optimal outcomes for users. The composition of the interdisciplinary team is tailored to the needs of each specific user.
The clinical team includes the following healthcare professionals:
Our support services team consisting of administrative personnel and support staff delivering ancillary services are focused on delivering an experience of care for all who are admitted to our facility. Staff participates in ongoing quality training and continually focuses on the importance of quality in delivery of services – embracing the caring principles of empathy, ethics, excellence, energy and empowerment.
The modern 80 bed Life Glynnview facility has been specifically designed and decorated to foster a sense of peace and tranquillity to assist users in their recovery.
The facility houses the following:
Treatment programmes for psychiatric disorders are based on cognitive-behavioural principles, and are designed to provide comprehensive and holistic treatment in order to facilitate recovery in people affected by:
Our mental healthcare programmes also include a treatment programme to assist users whose functioning has become further impaired either as a result of their dependency on psychoactive substances or any other addiction associated with their mental disorder as a secondary diagnosis.
This intervention programme is aimed at breaking the cycle of addiction through detoxifying the user whilst implementing an intensive cognitive behavioural psychotherapy programme. The primary goal is to interrupt the cycle of addiction and to foster maintenance of abstinence.
Any patient with a primary psychiatric diagnosis as well as an addiction as a secondary diagnosis can be accommodated, which is known as a "dual diagnosis".
Patients with a primary diagnosis of substance abuse should be referred to a substance abuse rehabilitation facility.Please contact our sister hospital Life Poortview
The doctors listed below are private practitioners. Please enquire about their rates directly with the practice.
Patient and visitor information
At Life Glynnview we would like to make sure that your stay with us is as hassle-free as possible. Below we have outlined information so that you know what to expect when being admitted to our facility. Should you need any further information please do not hesitate to make contact with us (Click here for our contact details). Further rules and procedures will be explained upon admission.
Our voluntary wards (30 bed ward for female users and 30 bed ward for male users) include private and semi-private rooms. If you would like to be accommodated in a private room, please indicate this when booking your bed or being admitted to the facility. Medical aid patients requesting a private ward will be expected to pay the private ward rate on admission. Please note that private wards are subject to availability. Other accommodation includes a 15 bed ward for assisted admissions and a five bed observation facility for higher psychiatric care.
Only psychiatrists with admitting rights to Life Glynnview may admit a person to the facility. Persons who voluntarily seek professional mental healthcare assistance will therefore need to consult one of the Life Glynnview’s admitting psychiatrists who will determine whether admission is necessary and, if so, facilitate the admission process.
Your psychiatrist, psychologist or other healthcare professional can refer you to one of the admitting psychiatrists. For admitting psychiatrist details, (click here).
In order to make your admission as speedy and hassle-free as possible, please take note of the following:
If you are a member of a medical scheme that requires pre-authorisation, you would need to supply them with the following:
The following will be required when being admitted:
Please ensure that you have all the necessary documentation with you upon your arrival at Life Glynnview. The admission consultant at the main reception desk (situated in the main foyer of the facility) will assist you with the admission process.
Please note that an administration fee will be charged upon admission. Please enquire at the admission desk regarding this cost or contact 011 741 5460 for more information.
For situations where a family member, spouse or caregiver of a person needs to be admitted, but the person is not able or willing to consent – there is a special admission procedure that needs to be followed. For more information and the processes relating to this type of admission, please contact one of the Life Glynnview admitting psychiatrists (click here for their contact details).
In case of an after hour emergency, please contact the 24 hour trauma and emergency unit at Life The Glynnwood on 011 421 0911 for assistance.
Users covered by a medical scheme should note that whilst every effort is made to obtain payment from your medical scheme on your behalf, the responsibility for the payment of services rendered still remains with the guarantor. Any costs not covered by your medical scheme will have to be settled upon discharge. If you are unsure of any financial matter, please speak to one of our case managers in person or by telephone at 011 741 5460 for assistance with your query.
Users who aren’t covered by a medical scheme will be required to pay a deposit based on the estimated total of the costs for services. The balance needs to be settled on discharge. Credit cards, cash or bank guaranteed cheques are accepted. Please note that services provided by the psychiatrists, other medical practitioners and healthcare professionals are not included in the facility account and will be charged separately.
Leaving the facility
Your attending psychiatrist will discuss your length of stay with you. This facility is a short stay unit and therefore weekend leave does not form part of the treatment programme. Users are not allowed to leave the facility without prior discussion and arrangement with their attending psychiatrist. Non-compliance will result in immediate discharge from the unit.
Good nutrition is an important part of our care. Three meals will be served to users daily. There are dedicated dining rooms and patio areas where meals will be served. Please note that visitors are not allowed during meal times. Hot and cold beverages are served with meals. Beverages will also be available in the dining room during the day.
Vending machines for snacks are located in the main reception area. Please make sure that you have change with you if you would like to make use of the vending machines. No change will be provided by staff. Eating is restricted to the dining rooms and not allowed in any of the other communal areas.
Your feedback with regard to our facilities and services are important to us. We encourage you to make use of the hand-held feedback system (Q-evaluator) and, where necessary, to complete the comment cards to share your suggestions, concerns, complaints or compliments with us. Our unit managers will also make regular rounds and as your comfort and care are important to us, we encourage you to speak freely to them should you experience any inconvenience whatsoever.
We recommend that you do not bring valuables such as jewellery, large sums of money etc. with you. However, there are small safes available in the rooms for the safekeeping of items such as cellphones. Whilst every effort is made to protect users’ belongings, we cannot be held responsible for any loss that might occur. It remains your responsibility to take care of your personal belongings.
Daily visiting hours are from 16h00 to 17h00 and 18h00 to 20h00. Please note that mental healthcare users are allowed two visitors at a time. Depending on their treatment needs, visitation privileges may be revoked at any time, for their safety and well-being. Please contact the unit directly for specific ward visiting hours.
Visitors are requested to adhere to the rules and regulations of the facility, and will be explained by the admission staff. Please note that no visitation is allowed in the rooms. General areas such as the TV rooms, family visitation rooms, lounges in the reception area and the courtyard areas can be used for visitation.
For security reasons all users and their families/friends will be screened and searched as required, to prevent any illegal substances or items which could harm users or jeopardise their treatment programme, being brought onto the premises.
As a reminder, the hospital will report any one bringing drugs into the hospital to the South African Police Service.
What to bring if you are being admitted
At Life Glynnview both indoor and outdoor spaces are available for your use. You will therefore need to bring casual clothes for the length of your stay as well as comfortable shoes. Please also bring your own toiletries and towels as well as appropriate sleepwear as you may be sharing a room with another user. Linen is provided.
For more information and facilities listings of the mental healthcare services offered by Life Healthcare – please visit the dedicated mental healthcare services section listed under hospitals on the Life Healthcare website.
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