Patient experience survey

1920

Happy Clients

2253

Surveys Completed

Life Fourways Hospital

Reporting Period: 2018-07-18 - 2019-07-18

Likely To Recommend Hospital

84.94%

2253 Total Patient Responses

Overall Experience Score

8.25/10

2253 Total Patient Responses

Admission Staff

Score: 96.13/100

  • Yes

  • No

2200 Total Patient Responses

Nursing Staff

Score: 85.64/100

2250 Total Patient Responses

Doctors

Score: 95.47/100

2234 Total Patient Responses

Pain Management

Score: 88.61/100

1802 Total Patient Responses

Hospital Environment

Score: 81.35/100

2069 Total Patient Responses

Responsiveness of Staff

Score: 82.73/100

1695 Total Patient Responses

Medication Information

Score: 67.36/100

1640 Total Patient Responses

Food

Score: 80.42/100

1929 Total Patient Responses

Discharge Information

Score: 63.94/100

2253 Total Patient Responses

Likely To Recommend Hospital

80.01%

1844 Total Patient Responses

Overall Experience Score

7.85/10

1844 Total Patient Responses

Reception Staff

Score: 95.32/100

1796 Total Patient Responses

Nursing Staff

Score: 93.66/100

1840 Total Patient Responses

Doctors

Score: 87.61/100

1831 Total Patient Responses

Pain Management

Score: 88.43/100

1582 Total Patient Responses

Emergency Unit Environment

Score: 95.62/100

1803 Total Patient Responses

Responsiveness of Staff

Score: 89.79/100

1656 Total Patient Responses

Medication Information

Score: 87.76/100

1617 Total Patient Responses

PRIORITISATION

Score: 75.75/100

1822 Total Patient Responses