Patient experience survey

2059

Happy Clients

2426

Surveys Completed

Life Fourways Hospital

Reporting Period: 2018-10-19 - 2019-10-19

Likely To Recommend Hospital

84.62%

2426 Total Patient Responses

Overall Experience Score

8.23/10

2426 Total Patient Responses

Admission Staff

Score: 95.68/100

  • Yes

  • No

2379 Total Patient Responses

Nursing Staff

Score: 85.52/100

2422 Total Patient Responses

Doctors

Score: 95.40/100

2404 Total Patient Responses

Pain Management

Score: 87.99/100

1933 Total Patient Responses

Hospital Environment

Score: 81.78/100

2229 Total Patient Responses

Responsiveness of Staff

Score: 82.98/100

1818 Total Patient Responses

Medication Information

Score: 67.32/100

1761 Total Patient Responses

Food

Score: 80.14/100

2087 Total Patient Responses

Discharge Information

Score: 64.41/100

2426 Total Patient Responses

Likely To Recommend Hospital

80.05%

2015 Total Patient Responses

Overall Experience Score

7.82/10

2015 Total Patient Responses

Reception Staff

Score: 95.35/100

1959 Total Patient Responses

Nursing Staff

Score: 93.77/100

2011 Total Patient Responses

Doctors

Score: 87.40/100

2001 Total Patient Responses

Pain Management

Score: 88.62/100

1713 Total Patient Responses

Emergency Unit Environment

Score: 96.15/100

1973 Total Patient Responses

Responsiveness of Staff

Score: 90.15/100

1807 Total Patient Responses

Medication Information

Score: 87.25/100

1765 Total Patient Responses

PRIORITISATION

Score: 76.18/100

1988 Total Patient Responses