Patient experience survey

2483

Happy Clients

2838

Surveys Completed

Life Groenkloof Hospital

Reporting Period: 2018-10-19 - 2019-10-19

Likely To Recommend Hospital

87.17%

2838 Total Patient Responses

Overall Experience Score

8.42/10

2838 Total Patient Responses

Admission Staff

Score: 96.16/100

  • Yes

  • No

2810 Total Patient Responses

Nursing Staff

Score: 88.15/100

2832 Total Patient Responses

Doctors

Score: 96.01/100

2824 Total Patient Responses

Pain Management

Score: 89.88/100

2534 Total Patient Responses

Hospital Environment

Score: 83.02/100

2766 Total Patient Responses

Responsiveness of Staff

Score: 84.74/100

2422 Total Patient Responses

Medication Information

Score: 70.70/100

2220 Total Patient Responses

Food

Score: 86.62/100

2689 Total Patient Responses

Discharge Information

Score: 69.17/100

2838 Total Patient Responses

Likely To Recommend Hospital

83.25%

189 Total Patient Responses

Overall Experience Score

8.00/10

189 Total Patient Responses

Reception Staff

Score: 92.43/100

185 Total Patient Responses

Nursing Staff

Score: 93.16/100

188 Total Patient Responses

Doctors

Score: 89.52/100

189 Total Patient Responses

Pain Management

Score: 90.91/100

165 Total Patient Responses

Emergency Unit Environment

Score: 96.76/100

185 Total Patient Responses

Responsiveness of Staff

Score: 91.38/100

174 Total Patient Responses

Medication Information

Score: 86.06/100

165 Total Patient Responses

PRIORITISATION

Score: 71.84/100

185 Total Patient Responses