Patient experience survey

2341

Happy Clients

2655

Surveys Completed

Life Groenkloof Hospital

Reporting Period: 2018-07-18 - 2019-07-18

Likely To Recommend Hospital

87.59%

2655 Total Patient Responses

Overall Experience Score

8.47/10

2655 Total Patient Responses

Admission Staff

Score: 96.34/100

  • Yes

  • No

2630 Total Patient Responses

Nursing Staff

Score: 88.54/100

2651 Total Patient Responses

Doctors

Score: 96.11/100

2640 Total Patient Responses

Pain Management

Score: 90.57/100

2369 Total Patient Responses

Hospital Environment

Score: 82.98/100

2578 Total Patient Responses

Responsiveness of Staff

Score: 84.94/100

2260 Total Patient Responses

Medication Information

Score: 71.16/100

2075 Total Patient Responses

Food

Score: 87.40/100

2512 Total Patient Responses

Discharge Information

Score: 70.24/100

2655 Total Patient Responses

Likely To Recommend Hospital

82.78%

180 Total Patient Responses

Overall Experience Score

7.98/10

180 Total Patient Responses

Reception Staff

Score: 93.18/100

176 Total Patient Responses

Nursing Staff

Score: 93.37/100

179 Total Patient Responses

Doctors

Score: 87.97/100

179 Total Patient Responses

Pain Management

Score: 91.14/100

158 Total Patient Responses

Emergency Unit Environment

Score: 97.70/100

174 Total Patient Responses

Responsiveness of Staff

Score: 91.02/100

167 Total Patient Responses

Medication Information

Score: 86.36/100

154 Total Patient Responses

PRIORITISATION

Score: 71.75/100

176 Total Patient Responses