Patient Experience Results

2924

Happy Clients

3392

Surveys Completed

Life Wilgeheuwel Hospital

Reporting Period: 2018-07-18 - 2019-07-18

Likely To Recommend Hospital

86.04%

3392 Total Patient Responses

Overall Experience Score

8.36/10

3392 Total Patient Responses

Admission Staff

Score: 97.61/100

  • Yes

  • No

3349 Total Patient Responses

Nursing Staff

Score: 87.66/100

3385 Total Patient Responses

Doctors

Score: 94.88/100

3372 Total Patient Responses

Pain Management

Score: 88.93/100

2820 Total Patient Responses

Hospital Environment

Score: 81.61/100

3140 Total Patient Responses

Responsiveness of Staff

Score: 83.87/100

2549 Total Patient Responses

Medication Information

Score: 69.98/100

2463 Total Patient Responses

Food

Score: 84.65/100

3074 Total Patient Responses

Discharge Information

Score: 66.36/100

3392 Total Patient Responses

Likely To Recommend Hospital

82.11%

1639 Total Patient Responses

Overall Experience Score

7.99/10

1639 Total Patient Responses

Reception Staff

Score: 97.43/100

1595 Total Patient Responses

Nursing Staff

Score: 94.62/100

1635 Total Patient Responses

Doctors

Score: 89.89/100

1625 Total Patient Responses

Pain Management

Score: 90.73/100

1478 Total Patient Responses

Emergency Unit Environment

Score: 96.70/100

1607 Total Patient Responses

Responsiveness of Staff

Score: 91.47/100

1488 Total Patient Responses

Medication Information

Score: 88.28/100

1433 Total Patient Responses

PRIORITISATION

Score: 79.93/100

1618 Total Patient Responses