Patient Experience Results

3121

Happy Clients

3606

Surveys Completed

Life Wilgeheuwel Hospital

Reporting Period: 2018-10-19 - 2019-10-19

Likely To Recommend Hospital

85.97%

3606 Total Patient Responses

Overall Experience Score

8.35/10

3606 Total Patient Responses

Admission Staff

Score: 97.50/100

  • Yes

  • No

3564 Total Patient Responses

Nursing Staff

Score: 87.92/100

3600 Total Patient Responses

Doctors

Score: 94.96/100

3578 Total Patient Responses

Pain Management

Score: 89.31/100

3001 Total Patient Responses

Hospital Environment

Score: 81.72/100

3332 Total Patient Responses

Responsiveness of Staff

Score: 84.05/100

2704 Total Patient Responses

Medication Information

Score: 69.44/100

2595 Total Patient Responses

Food

Score: 84.46/100

3261 Total Patient Responses

Discharge Information

Score: 65.65/100

3606 Total Patient Responses

Likely To Recommend Hospital

83.76%

1972 Total Patient Responses

Overall Experience Score

8.16/10

1972 Total Patient Responses

Reception Staff

Score: 97.65/100

1918 Total Patient Responses

Nursing Staff

Score: 94.98/100

1968 Total Patient Responses

Doctors

Score: 91.41/100

1957 Total Patient Responses

Pain Management

Score: 92.30/100

1792 Total Patient Responses

Emergency Unit Environment

Score: 97.11/100

1936 Total Patient Responses

Responsiveness of Staff

Score: 92.28/100

1800 Total Patient Responses

Medication Information

Score: 89.88/100

1729 Total Patient Responses

PRIORITISATION

Score: 81.84/100

1950 Total Patient Responses