Patient experience survey

418

Happy Clients

485

Surveys Completed

Life Empangeni Private Hospital

Reporting Period: 2018-07-18 - 2019-07-18

Likely To Recommend Hospital

86.46%

485 Total Patient Responses

Overall Experience Score

8.53/10

485 Total Patient Responses

Admission Staff

Score: 96.42/100

  • Yes

  • No

478 Total Patient Responses

Nursing Staff

Score: 91.70/100

485 Total Patient Responses

Doctors

Score: 94.35/100

483 Total Patient Responses

Pain Management

Score: 92.94/100

436 Total Patient Responses

Hospital Environment

Score: 90.89/100

469 Total Patient Responses

Responsiveness of Staff

Score: 89.88/100

411 Total Patient Responses

Medication Information

Score: 82.23/100

423 Total Patient Responses

Food

Score: 84.75/100

458 Total Patient Responses

Discharge Information

Score: 73.20/100

485 Total Patient Responses

Likely To Recommend Hospital

84.77%

140 Total Patient Responses

Overall Experience Score

8.38/10

140 Total Patient Responses

Reception Staff

Score: 92.03/100

138 Total Patient Responses

Nursing Staff

Score: 95.28/100

140 Total Patient Responses

Doctors

Score: 92.98/100

135 Total Patient Responses

Pain Management

Score: 91.27/100

126 Total Patient Responses

Emergency Unit Environment

Score: 97.78/100

135 Total Patient Responses

Responsiveness of Staff

Score: 97.06/100

136 Total Patient Responses

Medication Information

Score: 93.39/100

121 Total Patient Responses

PRIORITISATION

Score: 83.72/100

139 Total Patient Responses