Patient experience survey

465

Happy Clients

537

Surveys Completed

Life Empangeni Private Hospital

Reporting Period: 2018-10-19 - 2019-10-19

Likely To Recommend Hospital

86.16%

537 Total Patient Responses

Overall Experience Score

8.53/10

537 Total Patient Responses

Admission Staff

Score: 96.95/100

  • Yes

  • No

527 Total Patient Responses

Nursing Staff

Score: 91.77/100

537 Total Patient Responses

Doctors

Score: 94.21/100

531 Total Patient Responses

Pain Management

Score: 91.92/100

480 Total Patient Responses

Hospital Environment

Score: 90.07/100

519 Total Patient Responses

Responsiveness of Staff

Score: 88.58/100

459 Total Patient Responses

Medication Information

Score: 80.41/100

462 Total Patient Responses

Food

Score: 84.48/100

503 Total Patient Responses

Discharge Information

Score: 73.65/100

537 Total Patient Responses

Likely To Recommend Hospital

83.80%

144 Total Patient Responses

Overall Experience Score

8.27/10

144 Total Patient Responses

Reception Staff

Score: 91.55/100

142 Total Patient Responses

Nursing Staff

Score: 95.76/100

144 Total Patient Responses

Doctors

Score: 90.80/100

139 Total Patient Responses

Pain Management

Score: 90.08/100

131 Total Patient Responses

Emergency Unit Environment

Score: 98.55/100

138 Total Patient Responses

Responsiveness of Staff

Score: 96.40/100

139 Total Patient Responses

Medication Information

Score: 92.80/100

125 Total Patient Responses

PRIORITISATION

Score: 83.08/100

143 Total Patient Responses