Patient experience survey

3254

Happy Clients

3953

Surveys Completed

Life Vincent Pallotti Hospital

Reporting Period: 2018-10-19 - 2019-10-19

Likely To Recommend Hospital

83.14%

3953 Total Patient Responses

Overall Experience Score

8.06/10

3953 Total Patient Responses

Admission Staff

Score: 97.22/100

  • Yes

  • No

3861 Total Patient Responses

Nursing Staff

Score: 87.20/100

3937 Total Patient Responses

Doctors

Score: 96.63/100

3894 Total Patient Responses

Pain Management

Score: 89.14/100

3133 Total Patient Responses

Hospital Environment

Score: 79.72/100

3521 Total Patient Responses

Responsiveness of Staff

Score: 80.91/100

3006 Total Patient Responses

Medication Information

Score: 68.26/100

2710 Total Patient Responses

Food

Score: 72.14/100

3422 Total Patient Responses

Discharge Information

Score: 65.92/100

3953 Total Patient Responses

Likely To Recommend Hospital

83.45%

1172 Total Patient Responses

Overall Experience Score

8.04/10

1172 Total Patient Responses

Reception Staff

Score: 97.39/100

1149 Total Patient Responses

Nursing Staff

Score: 95.87/100

1168 Total Patient Responses

Doctors

Score: 92.98/100

1166 Total Patient Responses

Pain Management

Score: 90.32/100

1023 Total Patient Responses

Emergency Unit Environment

Score: 96.64/100

1162 Total Patient Responses

Responsiveness of Staff

Score: 93.16/100

1068 Total Patient Responses

Medication Information

Score: 92.48/100

1011 Total Patient Responses

PRIORITISATION

Score: 75.24/100

1167 Total Patient Responses